## What if my ASQ keycode is missing or lost?

If you lose your ASQ keycode, contact Brookes Publishing via the [Customer Support Center](http://support.brookespublishing.com/new) or by phone (1-800-638-3775). If you are an international customer, contact information [can be found here](https://brookespublishing.com/customer-service/contact/). We will email you a Keycode Replacement Request Form. You can also [download the Keycode Replacement Request Form here](/content/keycode-request/index.html).

Copy the ASQ Keycode Replacement Request Form onto your organization’s letterhead. Complete the form and get the signature of your Program Administrator. Fax or mail the completed form and a valid proof of purchase (an original receipt or a photocopy of the copyright page) back to Brookes, to the attention of Customer Service (ASQ Keycode Replacement Assistance).

A replacement keycode will then be sent to the email address you provided when you filled out the form.

#### Tags
- [keycode(11)](https://support.agesandstages.com/kb/tag/232) 
- [ASQ Online(47)](https://support.agesandstages.com/kb/tag/233)